Privacy Policy

Last Updated: September 18, 2024

Skymium Technologies Private Limited (“Skymium Technologies Pvt. Ltd.”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website (www.skymium.com), engage our services, or purchase our products.

By accessing our website, using our services, or purchasing products from us, you consent to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our services and products.

1. Information We Collect

We collect various types of information depending on your interaction with our website, products, and services.

1.1. Information You Provide Directly

When you engage with Skymium Technologies Pvt. Ltd., you may provide the following personal information:

Contact Information: Name, email address, phone number, billing/shipping address.
Account Information: Username, password, or other credentials used to access our services.
Payment Information: Credit card details, billing address, and other payment-related data.
Business Information: Details about your company, marketing needs, and other relevant information when requesting services.
Other Information: Any additional information you provide during consultations, communications, or service inquiries.

1.2. Information Collected Automatically

When you interact with our website, certain information is collected automatically. This may include:

Usage Data: Information about how you use our website, such as pages visited, time spent on each page, clickstream data, and referring URLs.
Device Data: Information about the device you use to access our site, including IP address, browser type, operating system, and device settings.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to collect information and enhance your experience. You can control your cookie preferences through your browser settings.

1.3. Information from Third Parties

We may collect information from third-party sources, such as:

Payment Processors: Information regarding payments and transactions.
Marketing Partners: Data related to advertising campaigns or affiliate programs.
Publicly Available Sources: Information from public profiles, websites, or other accessible data.

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1. To Provide Our Services

To deliver and manage the services or products you request, including account creation, processing payments, and fulfilling orders.
To communicate with you regarding your inquiries, service updates, or support requests.
To personalize your experience based on your preferences and interactions.

2.2. For Marketing and Advertising

To send you marketing materials, newsletters, promotions, or other communications related to our products and services, provided you have consented to receive such communications.
To analyze and improve our marketing efforts, advertising campaigns, and customer engagement strategies.

2.3. For Analytics and Performance Monitoring

To monitor and analyze website usage, traffic patterns, and customer interactions to improve our website and services.
To develop insights about user behavior and preferences to enhance user experience and product offerings.

2.4. For Security and Legal Compliance

To protect the security and integrity of our website, services, and customer data.
To detect, investigate, and prevent fraudulent activity or security breaches.
To comply with legal obligations, including responding to regulatory or law enforcement requests.

2.5. For Contractual and Legitimate Business Interests

To fulfill our contractual obligations to you when you engage our services or purchase our products.
To pursue legitimate business interests, such as improving our services, optimizing operational efficiency, and better understanding our customers’ needs.

3. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your data in the following situations:

3.1. Service Providers

We may share your personal data with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services on our behalf. These may include:

Payment processors.
Hosting providers.
Marketing and advertising partners.
Analytics and performance monitoring services.

These third parties are bound by confidentiality agreements and are only authorized to use your information as necessary to perform services on our behalf.

3.2. Legal Compliance and Protection

We may disclose your personal information if required to do so by law or in good faith belief that such action is necessary to:

Comply with legal obligations or respond to legal process.
Protect and defend the rights or property of Skymium Technologies Pvt. Ltd.
Prevent or investigate possible wrongdoing in connection with our services.
Protect the safety of our customers, website users, or the public.

3.3. Business Transfers

In the event of a merger, acquisition, asset sale, or other corporate transaction, your personal data may be transferred as part of the business assets. We will notify you before your personal information is transferred and becomes subject to a different Privacy Policy.

4. Data Security

We take the security of your personal information seriously and employ industry-standard practices to protect it from unauthorized access, disclosure, alteration, or destruction. These measures include:

Encryption: Sensitive data, such as payment information, is encrypted during transmission using SSL (Secure Socket Layer) technology.
Access Controls: Access to personal data is restricted to authorized employees or contractors who need the information to perform their job functions.
Regular Monitoring: We regularly monitor our systems for potential vulnerabilities and security breaches.

However, please note that no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

5. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including:

Transactional Data: Retained to comply with legal, tax, or reporting requirements.
Marketing Data: Retained until you opt out or request deletion.
Service Data: Retained for the duration of your engagement with our services and for a reasonable period thereafter to ensure we can manage customer service or legal inquiries.

6. Your Rights and Choices

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

6.1. Access and Correction

You have the right to request access to the personal information we hold about you and to correct any inaccuracies. You can do this by contacting us at info@skymium.com.

6.2. Data Deletion

You may request that we delete your personal information. Please note that certain information may be retained as required by law or for legitimate business purposes.

6.3. Opt-Out of Marketing

You can opt out of receiving marketing communications by following the unsubscribe link in our emails or by contacting us at info@skymium.com.

6.4. Data Portability

You may have the right to request a copy of your personal data in a structured, machine-readable format and to transmit that data to another data controller, where technically feasible.

6.5. Objection to Processing

You may object to the processing of your personal information under certain circumstances, such as for direct marketing purposes or when the processing is based on legitimate interests.

7. International Data Transfers

As a company based in Pakistan, your personal information may be transferred to and processed in countries outside your own, including the United States and Canada. We will take appropriate measures to ensure that your personal data is handled in accordance with this Privacy Policy and applicable data protection laws.

If you are located in the European Economic Area (EEA), we will comply with applicable data protection laws regarding the transfer of personal data outside the EEA, including by implementing standard contractual clauses approved by the European Commission or relying on other lawful mechanisms.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal data, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. Any updates will be posted on this page with the “Last Updated” date. We encourage you to review this Privacy Policy periodically to stay informed of any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Skymium Technologies Private Limited
Email: info@skymium.com