California Consumer Privacy Act (CCPA) Policy

Last Updated: September 18, 2024 Skymium Technologies Private Limited (“Skymium Technologies Pvt. Ltd.”, “we”, “us”, or “our”) is committed to protecting the privacy of our users. This California Consumer Privacy Act (CCPA) Policy outlines the rights of California residents (“you,” “your,” or “consumer”) under the California Consumer Privacy Act (CCPA) and explains how we collect, use, and share personal information. This policy applies only to California residents and supplements our existing Privacy Policy. Please review this document to understand your rights under the CCPA and how we protect your personal data.

1. Your Rights Under the CCPA

Under the CCPA, California residents have specific rights regarding their personal information. These rights include:

1.1. Right to Know

You have the right to request that we disclose the personal information we have collected about you in the past 12 months. You can request information about:

The categories of personal information we collect.
The categories of sources from which personal information is collected.
The purpose for collecting, using, or selling personal information.
The categories of third parties with whom personal information is shared.
The specific pieces of personal information we have collected about you.

1.2. Right to Delete

You have the right to request that we delete any personal information we have collected from you, subject to certain exceptions. We may retain personal information if it is necessary for security, legal compliance, or other permitted purposes.

1.3. Right to Opt-Out of Sale of Personal Information

You have the right to opt-out of the sale of your personal information to third parties. Skymium Technologies Pvt. Ltd. does not sell personal information as defined under the CCPA.

1.4. Right to Non-Discrimination

You have the right to receive equal service and pricing, regardless of whether you exercise your CCPA rights. We will not discriminate against you for exercising any of your rights under the CCPA.

2. Personal Information We Collect

Skymium Technologies Pvt. Ltd. collects the following categories of personal information for business purposes:

Identifiers: Name, email address, mailing address, phone number, IP address, account name.
Commercial Information: Records of products or services purchased, obtained, or considered.
Internet Activity: Browsing history, search history, and information on user interactions with our website.
Geolocation Data: Physical location information based on IP addresses or device location.
Professional or Employment Information: Company name, job title, or business details provided during service inquiries.

We do not collect or process sensitive personal information, such as government-issued ID numbers, financial account numbers, or biometric data, without explicit consent.

3. Sources of Personal Information

We collect personal information from the following sources:

Directly from you: When you provide information to us through our website, account registration, product purchases, or service inquiries.
Automatically: Through cookies, web beacons, and similar technologies when you use our website.
Third-Party Service Providers: From payment processors, marketing partners, and analytics services.

4. How We Use Personal Information

We collect and use personal information for the following business purposes:

To provide, manage, and improve our services.
To process transactions, fulfill orders, and communicate with you about your purchases or inquiries.
To send marketing communications (only with your consent).
To personalize your user experience and analyze website performance.
To comply with legal obligations and prevent fraud or security breaches.

5. Sharing Personal Information

Skymium Technologies Pvt. Ltd. does not sell personal information as defined by the CCPA. However, we may share personal information with third parties for business purposes. These third parties include:

Service Providers: Payment processors, website hosting services, email marketing providers, and analytics companies.
Compliance with Laws: We may share information to comply with legal obligations or respond to lawful requests from government authorities.

In the past 12 months, we have disclosed the following categories of personal information for business purposes:

Identifiers: Shared with payment processors and shipping providers for order fulfillment.
Commercial Information: Shared with analytics providers to improve user experience.
Internet Activity: Shared with marketing partners for performance tracking and website optimization.

6. Exercising Your CCPA Rights

6.1. How to Submit Requests

To exercise any of your rights under the CCPA, you may submit a verifiable consumer request to us by:

Email: Send your request to info@skymium.com with the subject line “CCPA Request.”
Phone: Call us at +923299988898 and provide details regarding your request.

6.2. Verifying Your Identity

To protect your privacy, we will verify your identity before processing your request. You may be required to provide additional information to confirm your identity, such as:

Your name, email address, or account details.
A valid form of identification if necessary.

6.3. Response Time

We will acknowledge your request within 10 days and respond within 45 days of receiving a verifiable request. If we need additional time, we will notify you and explain the reasons for the delay, which may extend the response period by another 45 days.

7. Opt-Out of Selling Personal Information

As noted, Skymium Technologies Pvt. Ltd. does not sell personal information. However, if in the future we engage in activities considered to be a sale under the CCPA, we will provide you with the option to opt-out and include a “Do Not Sell My Personal Information” link on our website.

8. Data Security

We implement and maintain appropriate technical and organizational security measures to protect personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Minors and CCPA

We do not knowingly collect or sell personal information from individuals under the age of 18 without verifiable parental consent. If we learn that we have inadvertently collected personal information from a child under 18 without parental consent, we will delete that information as quickly as possible.

10. Changes to This CCPA Policy

We may update this CCPA Policy from time to time in response to changes in our data practices or legal requirements. Any updates will be posted on this page, and we will notify you of significant changes. The “Last Updated” date at the top of this policy will indicate when changes were made.

11. Contact Us

If you have any questions or concerns regarding this CCPA Policy or your rights under the CCPA, please contact us at: Skymium Technologies Private Limited Email: info@skymium.com Phone: +923299988898