Acceptable Use Policy (AUP)

Last Updated: September 18, 2024

This Acceptable Use Policy (“Policy”) outlines the rules and guidelines for using Skymium Technologies Private Limited’s (“Skymium Technologies Pvt. Ltd.”, “we”, “our”, or “us”) website, products, and services. By accessing or using any of our services or products, you agree to comply with this Policy. If you do not agree, you must discontinue use of our services and products immediately.

1. Prohibited Activities

You agree not to use our services, products, or website for any of the following activities:

1.1. Illegal Activities

You may not use our services to engage in, promote, or encourage any activity that is illegal, unlawful, or prohibited under applicable laws, including but not limited to:

Fraud, money laundering, or any form of financial crime.
Identity theft or impersonation of others.
Hacking, cracking, or unauthorized access to networks, systems, or data.
Distribution of illegal or pirated software.
Violations of intellectual property rights, including unauthorized use or distribution of copyrighted material.

1.2. Harmful or Malicious Activities

You may not use our services or products to create, distribute, or engage in activities that harm or threaten the security, integrity, or availability of our services or other networks. This includes:

Distribution of viruses, malware, ransomware, or other harmful code.
Denial-of-service (DoS) attacks or distributed denial-of-service (DDoS) attacks.
Attempts to circumvent security measures or probe vulnerabilities.

1.3. Harassment and Harmful Content

You may not use our services to harass, abuse, defame, or threaten others, nor may you distribute or engage in content that is harmful, abusive, or offensive, including but not limited to:

Hate speech or content that promotes violence or discrimination.
Content that exploits, harms, or attempts to exploit or harm children.
Stalking, harassment, or invasion of another’s privacy.

1.4. Spamming and Unsolicited Communications

You may not use our services to distribute unsolicited bulk communications, including but not limited to:

Unsolicited email (spam), SMS, instant messaging, or social media messages.
Sending any unauthorized marketing, advertising, or promotional material.
Harvesting or collecting email addresses or other personal data for spamming purposes.

1.5. Misrepresentation and Deceptive Practices

You may not use our services to misrepresent yourself, your business, or the origin of any communications, including but not limited to:

Phishing or impersonating others.
Creating fake profiles or websites to mislead users.
Misleading or fraudulent advertising.

2. Prohibited Content

You agree not to post, upload, store, or share any content that violates this Policy, including:

Illegal Content: Content that is unlawful, fraudulent, or violates any applicable law.
Obscene or Offensive Content: Content that is obscene, pornographic, or otherwise inappropriate.
Infringing Content: Content that infringes upon the intellectual property rights of others, including trademarks, copyrights, or patents.
Defamatory Content: Content that defames, libels, or damages the reputation of others.

3. Fair Use and Resource Management

Our services may be subject to limits on bandwidth, storage, or processing resources. You agree to use our services in a manner that does not:

Unreasonably exceed the allocated resources for your account or plan.
Interfere with the performance or availability of our services to other users.

We reserve the right to limit, suspend, or terminate your account if we determine that your usage violates our fair use policies.

4. User Responsibilities

You are responsible for your use of our services and the actions taken through your account. This includes ensuring that all activities conducted through your account comply with this Policy.

4.1. Security of Account

You must take reasonable measures to ensure the security of your account, including but not limited to:

Keeping your account credentials (username, password) secure.
Not sharing your login credentials with others.
Notifying us immediately of any unauthorized access to your account.

4.2. Compliance with Applicable Laws

You are responsible for ensuring that your use of our services complies with all applicable local, national, and international laws.

5. Reporting Violations

If you become aware of any violations of this Policy or believe that your account has been compromised, you must notify us immediately at info@skymium.com. We will investigate any alleged violations and take appropriate action, which may include suspending or terminating the offending account.

6. Enforcement and Consequences

We reserve the right to monitor usage of our services to ensure compliance with this Policy. If we determine that you have violated this Policy, we may take any or all of the following actions, with or without notice:

Issue a warning regarding the violation.
Temporarily or permanently suspend your access to our services.
Terminate your account and delete any associated data.
Report any illegal activities to the relevant authorities and cooperate in any investigation.

7. Limitation of Liability

Skymium Technologies Pvt. Ltd. shall not be liable for any damages, losses, or claims resulting from your violation of this Policy or any misuse of our services. You agree to indemnify and hold harmless Skymium Technologies Pvt. Ltd. from any claims, damages, or losses arising from your violation of this Policy.

8. Changes to This Policy

We reserve the right to modify or update this Acceptable Use Policy at any time. Any changes will be posted on our website, and continued use of our services or products after changes are posted will constitute acceptance of the revised Policy. We encourage you to review this Policy regularly to stay informed about how we enforce acceptable use.

9. Contact Information

If you have any questions or concerns regarding this Acceptable Use Policy, please contact us at:

Skymium Technologies Private Limited
Email: info@skymium.com